Herbal liquid formulation custom made blend

Delivery Method I use Australia Parcel Post service for our postage requirements. Once an order has been dispatched, customers will receive an email notification featuring an Australia Post tracking number. Please visit www.auspost.com.au/track to track your order.

Delivery Times Please allow between 1-2 business days for dispatch depending on my current volume of orders. Once in the postal system it can take 1-3 business days for metropolitan deliveries. Rural customers should allow an extra 1-2 business days for delivery. Interstate customers should allow 5-6 business days for delivery. These delivery times are provided by Australia Post and are an estimate only. I cannot be held liable for any deliveries which fall outside these times. Choosing the express post is not option as I do not live within the express post delivery network.

Delivery Costs Shipping costs for all Australian orders are listed below: Parcel Post Shipping – under 500g AU $9.50 Parcel Post Shipping – over 500g, under 3kg AU $15.00

Returns Please choose your items carefully as I do not offer refund for change of mind on orders. Any personalised blends of liquid herbs, homeopathic and/or flower essence cannot be returned unless damaged during post, see warranty.

Cancellations Please select your items carefully as I do not allow for cancellations once your order has been placed. A minimum of 24hours notice for cancellations of scheduled appointments must be given or a $20 cancellation fee may occur. This fee will be taken out of the appointment fee before a refund is given.

Warranty I strive to ensure all orders are dispatched in perfect condition. If for some reason there is a problem with your order, please contact me as soon as possible. Please include your name, order number and the problem with your item. I will work with you closely to ensure we rectify the issue as soon as possible.